Terms & Conditions

Terms & Conditions

By using the booking service and accepting the disclaimer you agree to the following terms & conditions.

Currency
All prices shown on our website are in euros

Confirmation
A confirmation of your reservation including voucher and instructions will be provided once you make the booking.
If for any reason you do not receive confirmation please contact us.

Cancellation Policy
The following cancellation policy is used by our company.
Please note that all modifications or cancellations should be made by E-mail.
Full Refund: If cancellation made up to 48 hours prior of the agreed date and time the payment is fully refundable.
No Refund: If cancellation made less than 48 hours prior the arrival date the payment in not refundable.
Non Show: In case of non-show the booking payment is not refundable.

Meeting Point & Time
Please follow the instructions on your voucher or on your confirmation E-mail.
In case of not being able to locate your driver at the meeting point, please contact us at the 24/7 customer service line.

Important

You are responsible for checking the details on the voucher or confirmation E-mail.

We will not be held responsible if the provided booking information isn’t valid or if it is incorrect, please check you’re booking details and inform us as soon as possible.

No responsibility: In case you cannot locate your driver at the meeting point you must contact our 24/7 customer service line in order to help you.
If you do not contact our customer service and decide to travel by another means of transport you will be considered as a no-show customer. In this case no refund can be claimed as well no claim can be made for the cost of the means of transport you used at your own risk.